Retail Assistant — Customer-First, Training & Growth

Screwfix Direct; Earl Shilton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Life cover

Staff discount 20%

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct is looking for a Retail Assistant who will be at the heart of our store. You will welcome customers, understand their needs and guide them to the right products, always delivering friendly, high‑quality service.

You’ll join a team that takes pride in the store, maintains high standards, and enjoys working together. This fixed-term role offers excellent training and flexible shift patterns to support work‑life balance and career development.

Qualifications

• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Welcome customers into the store and understand their needs.
• Guide customers to the right products and make shopping easy.
• Assist with deliveries and maintain stock in the warehouse.
• Support the team and participate in training of store standards.

Skills

Great communication

Customer service

Teamwork

Willing to learn

Job description

Screwfix Direct is looking for a Retail Assistant who will be at the heart of our store. You will welcome customers, understand their needs and guide them to the right products, always delivering friendly, high‑quality service.

You’ll join a team that takes pride in the store, maintains high standards, and enjoys working together. This fixed-term role offers excellent training and flexible shift patterns to support work‑life balance and career development.