Retail Assistant

Calderdale & Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare service provider in Huddersfield is seeking a Retail Assistant to manage stock and provide excellent customer service. You will be responsible for stock rotation, temperature checks of food items, and maintaining hygiene standards. The ideal candidate should have strong customer service skills, merchandising experience, and knowledge of HACCP procedures. This role offers opportunities for career development and requires a smart appearance adhering to the uniform policy.

Benefits

Employee discounts

On-site restaurant

Childcare support

Flexible working opportunities

Qualifications

• Smart appearance adhering to uniform policy.
• Ability to work unsupervised and take initiative.
• Knowledge of stock rotation and temperature control.

Responsibilities

• Manage stock rotation and replenishment duties.
• Conduct temperature checks for food items.
• Maintain hygiene standards in cleaning and handling equipment.

Skills

Customer service

Stock management

Merchandising

HACCP knowledge

Tools

Hospitality management system (POS)

Job description

Retail Assistant Post - 20hrs

Calderdale and Huddersfield Solutions Ltd (CHS) is an exceptional place to work that provides estates, facilities and procurement services to our partner organisation Calderdale and Huddersfield NHS Foundation Trust (CHFT) and other customers. We employ around 450 staff in a wide range of functions, ranging from cleaners, porters, retail and administrative staff to engineers and procurement specialists.

Benefits

• Extensive range of discounts online and in store at all your favourite retail outlets / Blue Light discount card for further savings
• Staff Lottery scheme / On site restaurant (staff discount), Café serving Costa coffee / Retail shop
• On site Nursery provision and generous Maternity / Paternity and Adoption schemes
• Workforce benefit team to support with a range of childcare provision / out of school clubs
• Salary sacrifice car and cycle schemes (subject to certain criteria)
• Career break scheme / Special leave policies / Flexible working opportunities
• On site Occupational Health service / Dedicated wellbeing hour each week
• 24/7 Care First Employee Assistance scheme that provides confidential counselling and support / financial and legal help and advice / Chaplaincy Services, Chapel and Prayer rooms

Key Behaviours

• We put the patient first
• We ’go see’
• We work together to get results
• We do the must-do’s
• Addressing customer complaints and enquiries, in a professional manner.
• Serve customer in a timely manner remaining polite & courteous at all time whilst being mindful of individual needs offering assistance when required.
• Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item.

Summary of the Role

• Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties
• Temperature check and record all necessary food items as departmental procedure
• To be smart in appearance and well groomed adhering to the departmental uniform policy
• Cleaning of premises and equipment and utensils to specified hygiene standards.
• Receiving and checking goods inward includes sandwiches, newspapers, etc. where appropriate, correct temperature control, should be maintained. The preparation of newspapers and magazines for returning to supplier accurately completing all necessary paper work.
• Work using own initiative in an unsupervised environment.
• To be familiar with shop produce and merchandise so that relevant offers and deals can be suggested to customers.
• To accept payment and give change to customers including operating a computerised hospitality management system (POS).
• Ensure all HACCAP procedures regarding temperature control are followed at all time. This includes food within the refrigeration units as well as when accepting deliveries. All chilled food deliveries must be temperature checked prior to acceptance of the delivery. If any food is not at the correct temperature the delivery must be refused. Documentation must be completed accurately to ensure a due diligence defence, including temperature control, wastage and cleaning schedules.
• Report any breakages, defects, loss or malfunctions of any equipment immediately to the Retail supervisor or Manager.
• To be responsible for undertaking stock takes and maintaining stock level within the shop at regular intervals.
• To undertake any other duties as may be required in line with the general responsibilities outlined in this job description. This may include cover to the other retail outlets.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
• Seek advice and support from Line Manager whenever necessary.
• Maintain professional conduct at all times.

This advert closes on Sunday 15 Feb 2026