Retail and Post Office Assistant – Romsey

South Coast Retail Group; Romsey; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Full Post Office training provided

Competitive pay & government pension

Job summary

South Coast Retail Group in Romsey is recruiting for a part-time Retail & Post Office Assistant to deliver essential Post Office and retail services. The role requires weekend availability and includes DBS checks.

The successful candidate will have at least 2 years in retail or related fields, be enthusiastic, personable, and able to handle cash, cards, and cheque transactions with accuracy and care.

Qualifications

• Weekend availability is required.
• Minimum 2 years retail/post office/banking experience preferred.
• Enhanced DBS check required.

Responsibilities

• Serve customers at the Post Office counter, including handling mail and parcels.
• Process bill payments, banking services, and identity checks.
• Provide knowledgeable support on Post Office products and services.
• Maintain stock presentation and keep retail areas tidy.
• Assist with cash handling, lifts, and safe counts.
• Deliver outstanding service with a smile.
• Work closely with a friendly team to keep things running smoothly.

Skills

Weekend availability

Retail experience

Post Office experience

Customer-focused

Numeracy skills

Job description

Retail and Post Office Assistant – Romsey

Location: Romsey Posted: Jul 10, 2026

Rate of pay: 12.71

Job Description

Contract: Part-time

• Weekend Availability: Required
• Experience: Minimum 2 years retail, post office or banking experience preferred
• DBS Check: Enhanced DBS required

Who are we?

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.

We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.

What are we looking for?

We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.

As part of the team, you’ll:

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well‑organised
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts
• Support customers with queries in a calm, friendly, and professional manner — even at busy times.
• Deliver outstanding service with a smile, every time
• Work closely with a friendly team to keep things running smoothly

We’re looking for someone who:

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential)
• Is enthusiastic, friendly, and a natural problem‑solver
• Has excellent communication and numeracy skills
• Physical fit enough to be able to lift and move parcels
• Has the right to work in the UK
• Is able to pass an enhanced DBS check

Why Work With Us?

• Competitive pay & government pension scheme
• Full Post Office training provided
• Fast‑track career development (we love promoting from within)
• Supportive and fun team culture

Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs. There will be the potential for additional hours on a needs‑only basis.