Retail and Post Office Assistant – Liskeard

South Coast Retail Group; Liskeard; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Competitive pay

Government pension scheme

Full Post Office training

Fast-track career development

Supportive team culture

Job summary

South Coast Retail Group is seeking a part-time Retail and Post Office Assistant in Liskeard. The role involves serving customers, handling transactions, and maintaining store presentation. Ideal candidates will have a minimum of 2 years in retail or banking.

Successful applicants should be enthusiastic and customer-focused while being fit enough to lift parcels. This position offers competitive pay, full training, and a supportive work environment.

Qualifications

• Minimum 2 years retail, post office, or banking experience preferred.
• Ability to lift and move parcels.
• Must pass an enhanced DBS check.

Responsibilities

• Serve customers at the Post Office counter, handling mail and transactions.
• Maintain high standards of stock presentation.
• Assist with daily branch checks.

Skills

Customer service

Communication skills

Numeracy skills

Problem-solving

Job description

Retail and Post Office Assistant – Liskeard

Rate of pay: 12.71

Job Description

Contract: part-time

Weekend Availability: Required

Experience: Minimum 2 years retail, post office or banking experience preferred

DBS Check: Enhanced DBS required

Who are we?

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.

We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.

What are we looking for?

We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.

Responsibilities

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks.
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely.
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well‑organised.
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts.
• Support customers with queries in a calm, friendly, and professional manner — even at busy times.
• Deliver outstanding service with a smile, every time.
• Work closely with a friendly team to keep things running smoothly.

We’re looking for someone who:

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential).
• Is enthusiastic, friendly, and a natural problem‑solver.
• Has excellent communication and numeracy skills.
• Is physically fit enough to be able to lift and move parcels.
• Has the right to work in the UK.
• Is able to pass an enhanced DBS check.

Why Work With Us?

• Competitive pay & government pension scheme.
• Full Post Office training provided.
• Fast‑track career development (we love promoting from within).
• Supportive and fun team culture.

Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.