Retail and Post Office Assistant – Sherborne

South Coast Retail Group; Sherborne; On-site; GBP 11,340 - 13,860; Part time

Benefits offered by this job

Competitive pay

Government pension scheme

Full Post Office training

Career development opportunities

Job summary

South Coast Retail Group in Sherborne is seeking a part-time Retail and Post Office Assistant to serve customers and ensure a friendly environment. The role requires at least 2 years of retail experience and involves various tasks like handling mail, banking services, and maintaining stock presentation.

The position offers training, career development opportunities, and the opportunity to work within a supportive team culture. Weekend availability and passing an enhanced DBS check are necessary.

Qualifications

• Minimum 2 years retail experience (Post Office experience is a bonus).
• Enthusiastic, friendly, and a natural problem-solver.
• Able to lift and move parcels.
• Right to work in the UK and able to pass an enhanced DBS check.

Responsibilities

• Serve customers at the Post Office counter.
• Handle mail, parcels, bill payments, and banking services.
• Maintain high standards of stock presentation.
• Assist with daily branch checks.
• Deliver outstanding service in a friendly manner.

Skills

Customer service

Numeracy skills

Problem-solving

Communication

Job description

Retail and Post Office Assistant – Sherborne

Rate of pay: 12.71

Job Description

• Contract: part-time
• Weekend Availability: Required
• Experience: Minimum 2 years retail, post office or banking experience preferred
• DBS Check: Enhanced DBS required

Who are we?

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.

We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.

What are we looking for?

We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.

As part of the team, you’ll:

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well‑organised
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts
• Support customers with queries in a calm, friendly, and professional manner — even at busy times.
• Deliver outstanding service with a smile, every time
• Work closely with a friendly team to keep things running smoothly

We’re looking for someone who:

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential)
• Is enthusiastic, friendly, and a natural problem‑solver
• Has excellent communication and numeracy skills
• Physical fit enough to be able to lift and move parcels
• Has the right to work in the UK
• Is able to pass an enhanced DBS check

Why Work With Us?

• Competitive pay & government pension scheme
• Full Post Office training provided
• Fast‑track career development (we love promoting from within)
• Supportive and fun team culture

Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.