Retail and Post Office Assistant – Paignton – Saturday Only

South Coast Retail Group; Paignton; On-site; GBP 16,531 - 20,664; Part time

Benefits offered by this job

Competitive pay

Government pension scheme

Full Post Office training

Fast‑track career development

Supportive team culture

Job summary

South Coast Retail Group is seeking a Retail and Post Office Assistant in Paignton for Saturday shifts. The role involves serving customers at the Post Office counter, handling mail and transactions while ensuring a high standard of service and cleanliness.

The ideal candidate will have at least 2 years of retail experience, excellent communication skills, and must pass an enhanced DBS check. This part-time position offers competitive pay and career development opportunities.

Qualifications

• Minimum 2 years of retail, post office, or banking experience preferred.
• Ability to lift and move parcels.
• Must be able to pass an enhanced DBS check.

Responsibilities

• Serve customers at the Post Office counter, including mail handling and payments.
• Provide support on Post Office products and services.
• Maintain stock presentation and cleanliness.
• Assist with cash handling tasks.
• Support customers with queries professionally.

Skills

Customer service

Attention to detail

Communication skills

Numeracy skills

Job description

Retail and Post Office Assistant – Paignton – Saturday Only

Rate of pay: 12.71

Job Description

Contract: Part-time

Weekend Availability: Required

Experience: Minimum 2 years retail, post office or banking experience preferred

DBS Check: Enhanced DBS required

Who are we?

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.

We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do.

Join us and be part of a growing team that puts community and customer care at the heart of its success.

What are we looking for?

We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.

As part of the team, you’ll:

• Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks
• Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securely
• Maintain high standards of stock presentation and keep retail areas clean, tidy, and well‑organised
• Assist with daily branch checks, including cashing up, cash lifts, and safe counts
• Support customers with queries in a calm, friendly, and professional manner — even at busy times.
• Deliver outstanding service with a smile, every time
• Work closely with a friendly team to keep things running smoothly

We’re looking for someone who:

• Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential)
• Is enthusiastic, friendly, and a natural problem‑solver
• Has excellent communication and numeracy skills
• Physical fit enough to be able to lift and move parcels
• Has the right to work in the UK
• Is able to pass an enhanced DBS check

Why Work With Us?

• Competitive pay & government pension scheme
• Full Post Office training provided
• Fast‑track career development (we love promoting from within)
• Supportive and fun team culture

Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.