Restaurants & Bar Manager

The-Headland-Hotel-Co.-Ltd; Newquay; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Complimentary meals

On-site parking

Gym access

Complimentary stay after 1 year

40% off spa products

25% off spa treatments

Complimentary meals in our restaurants

Discounted surf lessons

Shared gratuities

Job summary

The Headland in Newquay is seeking an exceptional Restaurants & Bar Manager to lead our front-of-house and bar teams across The Headland’s food and beverage operation. From Restaurant RenMor to the Ballroom, you will ensure every guest experiences outstanding service and a warm welcome.

You will develop our drinks offering, coach your teams, manage stock and costs, and work closely with the Executive Head Chef to deliver a joined-up guest journey.

Qualifications

• Proven management experience in a high-quality, busy restaurant, bar or luxury hotel environment.
• Experience across restaurant and bar operations with the confidence to move between different styles of service.
• A genuine interest in drinks, with good knowledge of wines, spirits and cocktails and an enthusiasm for sharing that knowledge with others.

Responsibilities

• Lead our Food & Beverage experience, overseeing restaurant and bar service across multiple areas to maintain a seamless 5* standard.
• Be present and hands-on on the floor during busy services, supporting teams and delivering a warm guest experience.
• Champion our drinks offering and continuously develop wines, spirits, cocktails, beers and non-alcoholic drinks.
• Develop brilliant teams by coaching, mentoring and inspiring restaurant and bar staff.
• Create memorable guest experiences with attentive, effortless service and proactive issue resolution.
• Manage stock, costs, wastage and staffing levels to ensure commercial viability.
• Collaborate with Executive Head Chef, kitchen brigade and wider hotel teams for a joined-up guest journey.
• Maintain high standards of presentation, cleanliness, hygiene and organisation across all areas.

Skills

Management experience

Restaurant operations

Bar operations

Drinks knowledge

Leadership

Commercial awareness

Communication skills

Organisational skills

Attention to detail

Hospitality mindset

Job description

At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day.

Together, we provide elevated hospitality in spaces designed for everyone - where our guests (and their four-legged friends!) can relax, play and make lifelong memories.

We are looking for an exceptional Restaurants & Bar Manager to lead our talented front-of-house and bar teams across The Headland’s food and beverage operation.

From Restaurant RenMor, our Restaurant by the Sea overlooking the Atlantic, to the warm welcome of the Ballroom, the bar offering and event spaces, this is a varied role at the heart of the guest experience.

Whether our guests are joining us for cocktails overlooking Fistral Beach, an indulgent dinner, a celebration or a relaxed drink, you will ensure every experience feels unmistakably Headland.

If you are an experienced hospitality professional who loves great restaurants, exceptional drinks and developing brilliant teams, we would love to hear from you.

Main Responsibilities: Lots to do, but lots of fun

As our Restaurants & Bar Manager, you will:

• Lead our Food & Beverage experience: Working with the F&B Manager, oversee restaurant and bar service across multiple areas, maintaining a seamless 5* standard throughout.
• Be present and hands-on: Lead from the floor during busy services, supporting your teams and creating a warm, confident and engaging experience for our guests.
• Champion our drinks offering: Bring passion and knowledge across wines, spirits, cocktails, beers and non-alcoholic drinks, helping us continually develop an exciting and commercially successful drinks offering.
• Develop brilliant teams: Coach, mentor and inspire our restaurant and bar teams, building their confidence, knowledge and service skills.
• Create memorable guest experiences: Ensure every guest receives attentive, effortless service and confidently resolve any concerns when they arise.
• Manage stock and costs: Maintain effective stock controls, accurate billing, reduced wastage and commercially sensible staffing levels.
• Work collaboratively: Build strong relationships with our Executive Head Chef, kitchen brigade and wider hotel teams to deliver a joined-up guest experience.
• Maintain exceptional standards: Ensure restaurant, bar, guest and heart-of-house areas consistently meet our expectations for presentation, cleanliness, hygiene and organisation.
• Keep moving forward: Look for opportunities to improve our service, products and guest journey and encourage your team to do the same.

Our ideal Restaurants & Bar Manager will bring:

• Proven management experience within a high-quality, busy restaurant, bar or luxury hotel environment.
• Strong experience of both restaurant and bar operations, with the confidence to move between different styles of service.
• A genuine interest in drinks, with good knowledge of wines, spirits and cocktails and an enthusiasm for sharing that knowledge with others.
• A passion for hospitality and creating memorable guest experiences.
• The ability to lead, motivate and develop a diverse front-of-house team.
• Strong commercial awareness, including experience of stock management, cost control, rotas and driving revenue.
• Excellent communication and organisational skills.
• A calm and approachable leadership style, even when service is at its busiest.
• An eye for detail and an uncompromising approach to service standards.
• Previous experience within a quality 4* or 5* hotel or comparable hospitality environment would be advantageous.

Salary & Contract

This is a full-time, permanent position, working across our restaurant and bar operations. The role will include evenings, weekends and bank holidays in line with the needs of the business.

Salary: £45,000

Perks & Benefits

We believe in rewarding our team with exceptional perks. When you join us, you'll enjoy:

• Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
• On-site parking
• Gym access & weekly swim session
• Complimentary stay after 1 years' service
• 40% off spa products
• 25% off spa treatments
• Complimentary meals in each of our restaurants, once a year
• Special rate for Pride of Britain Hotels
• Discounted surf lessons
• Shared Gratuities: Gratuities are shared equally among the whole team, ensuring everyone is rewarded for their part in our success.

Please note: In line with UK Immigration and Employment Law, proof of your right to work in the UK will be required during the application process.