Restaurants & Bar Lead - Elevate Guest Experiences

The-Headland-Hotel-Co.-Ltd; Newquay; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Complimentary meals

On-site parking

Gym access

Complimentary stay after 1 year

40% off spa products

25% off spa treatments

Complimentary meals in our restaurants

Discounted surf lessons

Shared gratuities

Job summary

The Headland in Newquay is seeking an exceptional Restaurants & Bar Manager to lead our front-of-house and bar teams across The Headland’s food and beverage operation. From Restaurant RenMor to the Ballroom, you will ensure every guest experiences outstanding service and a warm welcome.

You will develop our drinks offering, coach your teams, manage stock and costs, and work closely with the Executive Head Chef to deliver a joined-up guest journey.

Qualifications

• Proven management experience in a high-quality, busy restaurant, bar or luxury hotel environment.
• Experience across restaurant and bar operations with the confidence to move between different styles of service.
• A genuine interest in drinks, with good knowledge of wines, spirits and cocktails and an enthusiasm for sharing that knowledge with others.

Responsibilities

• Lead our Food & Beverage experience, overseeing restaurant and bar service across multiple areas to maintain a seamless 5* standard.
• Be present and hands-on on the floor during busy services, supporting teams and delivering a warm guest experience.
• Champion our drinks offering and continuously develop wines, spirits, cocktails, beers and non-alcoholic drinks.
• Develop brilliant teams by coaching, mentoring and inspiring restaurant and bar staff.
• Create memorable guest experiences with attentive, effortless service and proactive issue resolution.
• Manage stock, costs, wastage and staffing levels to ensure commercial viability.
• Collaborate with Executive Head Chef, kitchen brigade and wider hotel teams for a joined-up guest journey.
• Maintain high standards of presentation, cleanliness, hygiene and organisation across all areas.

Skills

Management experience

Restaurant operations

Bar operations

Drinks knowledge

Leadership

Commercial awareness

Communication skills

Organisational skills

Attention to detail

Hospitality mindset

Job description

The Headland in Newquay is seeking an exceptional Restaurants & Bar Manager to lead our front-of-house and bar teams across The Headland’s food and beverage operation. From Restaurant RenMor to the Ballroom, you will ensure every guest experiences outstanding service and a warm welcome.

You will develop our drinks offering, coach your teams, manage stock and costs, and work closely with the Executive Head Chef to deliver a joined-up guest journey.