Restaurants & Bar Manager

The Headland; Newquay; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Complimentary breakfast, lunch, or din

Gym access

Complimentary stay after 1 year

40% off spa products

25% off spa treatments

Complimentary meals in restaurants

Pride of Britain Hotels rate

Discounted surf lessons

Shared gratuities

Job summary

The Headland in Newquay is seeking a Restaurants & Bar Manager to lead our front-of-house and bar teams across multiple outlets, delivering a seamless 5-star guest experience.

You will mix wine, cocktails and cuisine knowledge with coaching and hands-on leadership, ensuring exceptional service, stock control, and collaboration with the kitchen and events teams.

Qualifications

• Proven management experience in a busy restaurant, bar or luxury hotel.
• Strong knowledge of drinks, wines and cocktails with a willingness to share that knowledge.
• Ability to coach, motivate and develop a diverse front-of-house team.
• Commercial awareness including stock control and cost management.

Responsibilities

• Lead our Food & Beverage experience, overseeing restaurant and bar service to a 5* standard.
• Lead from the floor during peak times, delivering a warm, confident guest experience.
• Develop and champion our drinks offering across wines, spirits, cocktails and beers.
• Coach and mentor FOH teams to elevate service skills and guest satisfaction.
• Ensure attentive, effortless service and resolve guest concerns promptly.
• Maintain strong stock controls, accurate billing and cost efficiency.
• Collaborate with Executive Head Chef, kitchen and hotel teams for a joined-up guest journey.
• Uphold presentation, cleanliness, hygiene and organisation across areas.

Skills

FOH leadership

Wine knowledge

Cocktails

Team development

Stock awareness

Hospitality flair

Job description

At The Headland, we blend Heritage with Heart to create unforgettable
experiences. We are deeply committed to putting the Cornish community first and
protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly
practices are in our DNA. We don't just talk about sustainability; we live it
every day.

Together, we provide elevated hospitality in spaces designed for
everyone - where our guests (and their four-legged friends!) can relax, play
and make lifelong memories.

We are looking for an exceptional Restaurants & Bar Manager to lead
our talented front-of-house and bar teams across The Headland's food and
beverage operation.

From Restaurant RenMor, our 'Restaurant by the Sea' overlooking the
Atlantic, to the warm welcome of the Ballroom, the bar offering and event
spaces, this is a varied role at the heart of the guest experience.

Whether our guests are joining us for cocktails overlooking Fistral
Beach, an indulgent dinner, a celebration or a relaxed drink, you will ensure
every experience feels unmistakably Headland.

If you are an experienced hospitality professional who loves great
restaurants, exceptional drinks and developing brilliant teams, we would love
to hear from you.

Main Responsibilities: Lots to do, but lots of fun

• Lead our Food & Beverage experience: Working with the F&B Manager, oversee restaurant and bar
  service across multiple areas, maintaining a seamless 5* standard
  throughout.
• Be present and hands-on: Lead from the floor during busy services, supporting your teams
  and creating a warm, confident and engaging experience for our guests.
• Champion our drinks offering: Bring passion and knowledge across wines, spirits, cocktails,
  beers and non-alcoholic drinks, helping us continually develop an exciting
  and commercially successful drinks offering.
• Develop brilliant teams: Coach, mentor and inspire our restaurant and bar teams, building
  their confidence, knowledge and service skills.
• Create memorable guest experiences: Ensure every guest receives attentive, effortless service and
  confidently resolve any concerns when they arise.
• Manage stock and costs: Maintain effective stock controls, accurate billing, reduced
  wastage and commercially sensible staffing levels.
• Work collaboratively: Build strong relationships with our Executive Head Chef, kitchen
  brigade and wider hotel teams to deliver a joined-up guest experience.
• Maintain exceptional standards: Ensure restaurant, bar, guest and heart-of-house areas
  consistently meet our expectations for presentation, cleanliness, hygiene
  and organisation.
• Keep moving forward: Look for opportunities to improve our service, products and guest
  journey and encourage your team to do the same.

Our ideal Restaurants & Bar Manager will bring:

• Proven management experience within a
  high-quality, busy restaurant, bar or luxury hotel environment.
• Strong experience of both restaurant and
  bar operations, with the confidence to move between different styles of
  service.
• A genuine interest in drinks, with good
  knowledge of wines, spirits and cocktails and an enthusiasm for sharing
  that knowledge with others.
• A passion for hospitality and creating
  memorable guest experiences.
• The ability to lead, motivate and develop
  a diverse front-of-house team.
• Strong commercial awareness, including
  experience of stock management, cost control, rotas and driving revenue.
• Excellent communication and
  organisational skills.
• A calm and approachable leadership style,
  even when service is at its busiest.
• An eye for detail and an uncompromising
  approach to service standards.
• Previous experience within a quality 4*
  or 5* hotel or comparable hospitality environment would be advantageous.

Salary & Contract

This is a full-time, permanent position, working across our restaurant
and bar operations. The role will include evenings, weekends and bank holidays
in line with the needs of the business.

We believe in rewarding our team with exceptional perks. When you join
us, you’ll enjoy:

• Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
• Gym access & weekly swim session
• Complimentary stay after 1 years' service
• 40% off spa products
• 25% off spa treatments
• Complimentary meals in each of our
  restaurants, once a year
• Special rate for Pride of Britain Hotels
• Discounted surf lessons
• Shared Gratuities: Gratuities are shared
  equally among the whole team, ensuring everyone is rewarded for their part in our success.

Please note: In line with UK Immigration and Employment Law, proof of
your right to work in the UK will be required during the application process.