Restaurant Supervisor: Lead Team, Elevate Guest Experience

The QHotels Collection; Norwich; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Dunston Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking a hospitality supervisor in Norwich. You will lead a team to deliver outstanding guest experiences, ensure service excellence, and drive revenue through upselling and exceptional training.

Join a 4* property with extensive leisure facilities and a commitment to inclusion, development, and equal opportunities. The role is based on-site with opportunities across QHotels’ portfolio.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Work with your team to drive revenue at every opportunity and ensure training for upselling promotions.

Skills

Team leadership

Upselling

Hospitality experience

Wine & spirits knowledge

Job description

Dunston Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking a hospitality supervisor in Norwich. You will lead a team to deliver outstanding guest experiences, ensure service excellence, and drive revenue through upselling and exceptional training.

Join a 4* property with extensive leisure facilities and a commitment to inclusion, development, and equal opportunities. The role is based on-site with opportunities across QHotels’ portfolio.