Flexible F&B Team Member – Guest Experience

Dunston Hall Hotel, Spa & Golf Resort; Norwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Dunston Hall Hotel, Spa & Golf Resort in Norwich is seeking friendly team players for flexible Food & Beverage roles across the hotel. You’ll help deliver outstanding guest experiences, learn our pricing and promotions, and drive sales while maintaining brand standards.

We offer free parking, staff health club access, golf discounts, and a range of training opportunities within The QHotels Collection, plus a supportive environment with career development and employee assistance programs.

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good timemanagement and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Job description

Dunston Hall Hotel, Spa & Golf Resort in Norwich is seeking friendly team players for flexible Food & Beverage roles across the hotel. You’ll help deliver outstanding guest experiences, learn our pricing and promotions, and drive sales while maintaining brand standards.

We offer free parking, staff health club access, golf discounts, and a range of training opportunities within The QHotels Collection, plus a supportive environment with career development and employee assistance programs.