Restaurant Supervisor

Blakeney Hotel; Holt; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Monthly share of gratuities

Leisure facilities access (pool, gym,

Subsidised staff meals

Health and wellbeing support

Job summary

Blakeney Hotel on the North Norfolk Coast is seeking a Restaurant Supervisor to help run the award-winning restaurant and deputise for the Restaurant Manager in their absence. You will play a key role in maintaining the high standards of service and guest experience across busy service periods.

Lead the restaurant team, greet guests, and work closely with the kitchen to ensure smooth service while upholding food safety and hygiene regulations.

Qualifications

• Previous experience as a Restaurant Supervisor in a hotel environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced busy environment and perform under pressure.
• A good leader who can guide and motivate a team.

Responsibilities

• Supervise and lead the restaurant team to deliver a high quality guest experience.
• Ensure the restaurant is set up and ready for service.
• Greet and serve guests and address queries promptly and professionally.
• Handle cash transactions and maintain security procedures.
• Develop a positive and motivated restaurant team.
• Collaborate with the kitchen team regarding menu and product knowledge for a smooth service.
• Ensure compliance with food safety and hygiene regulations.

Skills

Leadership

Communication

Customer service

Hotel experience

Job description

Blakeney Hotel is a privately owned, and family run 4-star hotel on the North Norfolk Coast.

We have an exciting opportunity for someone looking to join our friendly, enthusiastic and passionate team as Restaurant Supervisor in our award-winning hotel restaurant, over looking the Quayside in Blakeney.

As restaurant supervisor, you will ensure the smooth running of the restaurant and deputise for the Restaurant Manager in their absence ensuring standards of service are delivered consistently and according to the hotel standards.

The role of the Restaurant Supervisor

• Supervising and leading the restaurant team to ensure a professional, high quality guest experience.
• Ensure the restaurant is set up and ready for service.
• Greet and serve guests.
• Handle guest queries and concerns as they arise, resolving any issues promptly and professionally.
• Ensure the correct procedures for cash transactions and security are followed.
• Assist in the development of a positive and motivated restaurant team.
• Collaborate with the kitchen team regarding menu and product knowledge and ensuring a smooth service.
• Ensure compliance with food safety and hygiene regulations.

What we are looking for

• Previous experience as a Restaurant Supervisor in a hotel environment.
• Excellent communication and customer service skills.
• Someone who enjoys working in a fast-paced busy environment and who works well under pressure.
• A good leader with the ability to guide and motivate a team.
• Flexibility to work evenings, weekends and holidays as required.

What we offer

• Competitive pay (depending on experience)
• Monthly share of gratuities
• Use of leisure facilities - pool, gym, sauna, steam room (off-peak)
• Subsidised staff meals on duty
• Health and wellbeing support

Working Hours

Roles are offered on a full-time basis.

Due to our location, having access to your own transport is essential.

Compensation: Competitive salary