Quayside Restaurant Manager - Luxury Service & Benefits

Aluminiosteverga; England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days annual leave

Share of tips & gratuities

Hotel leisure facilities access

Job summary

The Blakeney Hotel on the North Norfolk coast is seeking a Restaurant Manager to oversee all dining service, lead a small team, and uphold the property's four-star standards. This 64-bedroom, family-run hotel offers a luxurious quayside dining experience with stunning estuary views.

You will coordinate with the Head Chef, manage rotas and training, and ensure high service levels while maintaining health and safety compliance. The role suits a hands-on leader who thrives under pressure.

Qualifications

• Minimum 2 years in restaurant management or supervisory role.
• Excellent customer service skills and presentation.
• Attention to detail and guest-focused approach.
• Adaptable to guest needs and high-pressure service.
• Proven people management, training and development experience.
• Experience with high-quality dining and luxury service (desirable).
• Comfortable with hospitality software and basic computer literacy.
• Ability to collaborate across departments to achieve results.

Responsibilities

• Facilitate smooth restaurant service each shift.
• Lead and coach the restaurant team and manage performance.
• Hold daily briefings; communicate menus and requirements.
• Liaise with Head Chef and other departments.
• Lead from the front, work hands-on during service.
• Prepare rotas and manage staffing levels.
• Maintain health & safety and hygiene practices.
• Handle guest comments and resolve complaints.
• Attend management meetings as required.

Skills

Restaurant mgmt

Guest service

Team leadership

Staff training

Health & safety

Flexible

Problem solving

Tools

POS systems

Job description

The Blakeney Hotel on the North Norfolk coast is seeking a Restaurant Manager to oversee all dining service, lead a small team, and uphold the property's four-star standards. This 64-bedroom, family-run hotel offers a luxurious quayside dining experience with stunning estuary views.

You will coordinate with the Head Chef, manage rotas and training, and ensure high service levels while maintaining health and safety compliance. The role suits a hands-on leader who thrives under pressure.