Restaurant Supervisor

Corinthia London; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Highly competitive salary

29 days paid holidays

Complimentary uniform dry cleaning

Complimentary meals on duty

Enhanced pension entitlement

Season ticket loan

Job summary

Corinthia London is seeking a Restaurant Supervisor to support the Restaurant Director with projects, training and administrative duties, while leading the floor team during service to ensure exceptional guest experiences.

You will help maximise revenue, uphold the restaurant's reputation, and drive team development with a focus on guest satisfaction in a 5‑star setting.

Qualifications

• Proven leadership and team coaching experience in luxury hospitality.
• Strong customer service mindset with attention to detail.
• Excellent written and spoken English for guest interactions.
• Flexibility to work varied hours in a 5‑star environment.
• Exceptional guest care skills and empathy for colleagues.
• Ability to perform well under pressure and manage multiple tasks.

Responsibilities

• Assist the Restaurant Director and management on projects, training and administration tasks.
• Lead the restaurant floor team during service to ensure seamless operations.
• Help achieve budgets by maximising revenue and upholding the restaurant's reputation.
• Oversee daily operations, supervise staff and ensure guest expectations are exceeded, with emphasis on team development.

Skills

Leadership

Training & coaching

Flexible hours

English proficiency

Customer care

Empathy

Calm under pressure

Attention to detail

Professional presentation

Guest relations (high profile)

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

Kerridge’s Bar & Grill is the first London restaurant by Tom Kerridge and the Hand & Flowers team.

From Marlow we’ve brought much of our produce and inspiration to create wonderful dishes, and a relaxed and unstuffy eye for hospitality. All these have found a home in the extraordinary surroundings of Corinthia London.

If you are passionate about delivering an exquisite service within a 5‑star environment, then we would like to hear from you.

ABOUT THE ROLE

The Restaurant Supervisor will assist the Restaurant Director and management team on projects, training and some administration duties, as well as leading the team on the floor during service times.

You will assist in achieving the goals and targets set in budgets by maximising revenue, maintaining as well as building upon the reputation of the restaurant and ensuring that business objectives are accomplished.

You will oversee and direct the restaurant operation, supervising the team and ensuring that guest needs are met to the highest standard and that expectations are exceeded, with a strong emphasis on team development and guest satisfaction.

ABOUT YOU

• Strong leadership skills, including training and coaching ability
• A strong desire to learn and develop a career within luxury hospitality
• Flexibility to work varied hours
• Good level of written and spoken English
• Exceptional customer care skills
• Empathy for your guests and colleagues
• Ability to work under pressure
• Pride and attention to detail in your work
• The finest personal presentation
• Distinctive, professional and warm personality
• Confidence & professionalism when interacting with high profile guests

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 283 beautiful bedrooms, including 7 penthouses and 51 suites, elegant restaurants, and bars and the largest, most breath‑taking multi award‑winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.