Restaurant Reception Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established luxury lifestyle group is seeking an experienced Reception Manager to join their dynamic team in London. This role is crucial for delivering an exceptional guest experience, leading a dedicated reception team in a vibrant environment. With a focus on personal development and growth, the company offers a supportive atmosphere where team members thrive. You will enjoy a generous holiday package, private medical insurance, and opportunities for global travel. If you have a passion for hospitality and a proven track record in managing teams, this is the perfect opportunity to elevate your career in a prestigious setting.

Benefits

32 days holiday

Annual uniform allowance

BUPA Private medical insurance

Long service award

Opportunities to travel

Employee Referral Program

Global Dining Discounts

Family meals twice a day

Generous gift for new parents

Qualifications

• Minimum 2 years of experience in a luxury lifestyle venue.
• Strong people management skills and ability to motivate the team.

Responsibilities

• Lead the reception team to deliver the ultimate guest experience.
• Ensure consistent and efficient service at an impeccable standard.

Skills

People Management

Customer Service

Hospitality

OpenTable

Seven Rooms

English Proficiency

Tools

OpenTable

Seven Rooms

Job description

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COYA is a luxury lifestyle group with two
venues in London; Mayfair and Angel Court, and global venues across the Middle
East, Monte Carlo, Mykonos, Barcelona and Marbella.

Born from the spirit of adventure, COYA celebrates Latin American
culture through delicious Peruvian food, innovative cocktails, music, art and
happenings.

We are looking to welcome an experienced Reception Manager to the team.
With the customer at the heart of everything we do, you must have a passion for
leading the reception team to deliver the ultimate guest experience.

You will be experienced in leading a team in a luxury lifestyle venue
whilst delivering consistent, efficient service at an impeccable standard.

Our teams are like family and once you are part of the family, we will
want the best for you and will provide you with the opportunity to grow and
develop. We thrive on our team members being the best they can and working to
their full potential.

As Reception
Manager at COYA you can expect:

·
Enhanced holiday package - 32
days holiday ( including bank holidays )

·
Annual uniform allowance

·
BUPA Private medical insurance

·
Long service award

·
Opportunities to travel and
work around the world with COYA

·
Endless opportunities to grow and develop. We really believe
in promoting from within.

·
Employee Referral Program

·
Global Dining Discounts with
COYA and sister venues

·
Family meals twice a day

·
Generous gift when you become a
parent

The ideal Reception Manager will have:

·
Minimum 2 years of previous experience in a
similar rolein luxury lifestyle venue

·
Advanced knowledge ofOpenTable or Seven
Rooms

·
Immaculately presented, attentive and naturally
guest focused

·
Strong people management skills and experience
with managing a team

·
Ability to build strong relationships at all
levels and with guests.

·
A passion for hospitality and customer service

·
Must have high level of both spoken and written
English

·
Ability to work under pressure

·
Ability to motivate and drive the team

·
An excellent team player

If the Reception Manager role sounds like you
and you want to be a part of our incredible team, please apply and be prepared
to tell us why you are perfect for the job.