Reception Manager

Tao Group Hospitality; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a dynamic and modern fine-dining restaurant in London as a Reception Manager. This role offers you the chance to thrive in the hospitality industry, providing exceptional guest experiences while leading a talented team. With fantastic benefits, including staff discounts and career development opportunities, this position promises growth and excitement. If you are passionate about hospitality and eager to make a difference, this could be your perfect opportunity!

Benefits

50% staff discount

Wellbeing resources

Employee Assistance Programme

Training and development opportunities

International career opportunities

Fun charity activities

Qualifications

• 4+ years experience in a fast-paced hospitality environment.
• Luxury venue experience is a plus.

Responsibilities

• Manage reception operations and ensure excellent guest experiences.
• Train and mentor the reception team.

Skills

Guest Experience Management

Leadership Skills

Attention to Detail

Communication Skills

Team Collaboration

Education

Hospitality Management Degree

Tools

Seven Rooms

Job description

Get AI-powered advice on this job and more exclusive features.

Are you looking for an opportunity to work in a modern, fine-dining Chinese restaurant in London? If so, look no further! Hakkasan Mayfair are on the hunt for a talented Reception Manager to join our team.

It's not just a job; it's a chance to embark on a journey within the hospitality industry as a Reception Manager. Plus, enjoy fantastic benefits, huge growth prospects, and of course, some delicious food!

The ideal Reception Manager has:

• A minimum of 4 year experience in a similar role and within a fast paced environment.
• Experience in a luxury venue would be a distinct advantage;
• Excellent knowledge of Seven Rooms;
• Passionate about delivering excellent guest experiences with a friendly disposition to smile;
• Exceptional service standards with attention to detail and experienced in guest profiling and recognition;
• Leadership and delegation skills including the ability to train and mentor the Reception Team;
• Impeccable appearance and interpersonal skills with a good command of English is essential;
• Ability to work under pressure and willingness to work as part of a team;
• Availability to work full-time and be flexible;
• Proof of eligibility to work in the United Kingdom.

In addition to the usual benefits, such as meals on duty, uniforms, holidays, pension and life assurance, we also offer the following to all of our valued colleagues:

• 50% staff discount across all of our restaurants (including takeaway)
• Wellbeing resources such as nutritional seminars and home workouts
• Access to Maven: Resources and advice platform for your reproductive and family health journey
• Employee Assistance Programme, featuring confidential support for any of our team members whenever they need it
• Gifts for Christmas, Chinese New Year, birthdays and long service milestones
• Training and development opportunities, such as WSET, development courses, public speaking and more
• International career opportunities
• Fun activities to support chosen charities, help the environment and the communities that we live in, and to protect our planet

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Management, and Other

• Industries

  Hospitality, Restaurants, and Food and Beverage Services

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