Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a General Manager to lead a vibrant team in a fast-paced environment. This role focuses on inspiring excellence in guest service, cultivating a positive workplace culture, and driving financial performance. With a commitment to personal and professional growth, the ideal candidate will empower their team while ensuring every guest interaction reflects exceptional service. Join a company that values individuality and offers a range of benefits, including a generous bonus scheme and private medical insurance, making this an exciting opportunity for passionate leaders.

Benefits

Bonus scheme up to £8,000

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

Exclusive menu experiences

National recognition programme

Pension scheme

Discounted gym memberships

Long service awards

Qualifications

• Strong financial acumen in budgeting, inventory, and labor management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and coach your team to deliver exceptional guest experiences.
• Drive restaurant performance and achieve amazing results.

Skills

Emotional Intelligence

Team Leadership

Financial Acumen

Problem Solving

Guest Experience Excellence

Job description

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Client:

wagamama

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager |full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a general manager to join us on our continuous journey to nourish us all from bowl, to soul

the role |

as a general manager, you’ll inspire your team to go the extra mile for our guests, keeping expectations + standards high. you will be continuously coaching + developing your team to be the best they can be whilst driving your restaurant performance and deliver amazing results

if you |

• prioritise cultivating a positive + inclusive work culture through emotional intelligence, inspiration, and effective delegation. your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship
• are dedicated to excellence in guest experience, you ensure that every interaction reflects exceptional service, whether through your own efforts or by equipping your team with the necessary skills and mindset
• have strong financial acumen encompasses budgeting, inventory management, labour management, and strategic marketing. you meticulously analyse data to drive key business decisions and embody a culture of continuous improvement
• focus on building and nurturing your team, from recruitment to ongoing development, you are committed to fostering personal and professional growth among your team members
• you care about creating an inclusive environment where your team feel respected + that they belong, allowing them to nourish + flourish in their role and career
• a forward-thinking problem solver, able to think on your feet and make quick decisions

then we’d love to hear from you

wok’s in it for you |

• bonus scheme – up to £8,000 a year bonus opportunity
• access up to 30% of your earnings before pay day with wagestream
• private medical insurance
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a love above the door legend – our national recognition programme

in addition to this, we offer all the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

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Created on 08/05/2025 by JR United Kingdom