Restaurant Ops Lead & Guest Experience Coach

Splendid Hospitality; Ferryhill; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

200+ high street perks

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance and ensure an exceptional guest experience. You will own the restaurant vibe, coach your team and hit KPIs while maintaining smooth administration and stock control.

Join a brand with a rich heritage and a focus on empowering people to be themselves while delivering consistent results and great guest service across shifts.

Qualifications

• Proven ability to lead and develop teams.
• Experience driving performance and KPIs.
• Strong focus on guest experience and operational excellence.

Responsibilities

• Own day-to-day restaurant operations and guest experience.
• Train, coach and motivate the team to exceed standards.
• Manage rosters, stock and administrative tasks.

Skills

Leadership

People management

Operations management

Job description

KFC is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance and ensure an exceptional guest experience. You will own the restaurant vibe, coach your team and hit KPIs while maintaining smooth administration and stock control.

Join a brand with a rich heritage and a focus on empowering people to be themselves while delivering consistent results and great guest service across shifts.