Assistant Restaurant GM: Lead Teams & Guest Experience

Iceking Restaurants; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager to lead the day-to-day operations, drive performance, and ensure an outstanding guest experience in a busy UK restaurant.

You will train and coach your team, own KPIs, manage rosters and stock, and maintain a clean, compliant and welcoming environment where guests and staff feel at home.

If you join, you’ll contribute to a team that values authenticity, ambition, and great chicken, with opportunities to grow within the business.

Qualifications

• Experience managing teams in a fast-paced environment.
• Strong people management and communication skills.
• Ability to drive performance and guest satisfaction.

Responsibilities

• Lead restaurant operations and hit performance goals.
• Train, coach and motivate the crew to exceed standards.
• Own KPIs and ensure shifts deliver expected results.
• Oversee admin tasks from rosters to stock.
• Create memorable guest experiences to encourage repeat visits.

Skills

Leadership

Team management

Training & coaching

KPI ownership

Operations management

Guest experience

Job description

KFC is seeking an Assistant Restaurant General Manager to lead the day-to-day operations, drive performance, and ensure an outstanding guest experience in a busy UK restaurant.

You will train and coach your team, own KPIs, manage rosters and stock, and maintain a clean, compliant and welcoming environment where guests and staff feel at home.

If you join, you’ll contribute to a team that values authenticity, ambition, and great chicken, with opportunities to grow within the business.