Restaurant Ops Lead - Drive Performance & Experience

KF; Harlow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance, and deliver an exceptional guest experience. You will foster a strong team, manage schedules and stock, and ensure the restaurant runs smoothly while maintaining brand standards and a welcoming atmosphere.

The role emphasizes coaching and developing staff, achieving targets, and maintaining high operational quality in a fast-paced environment.

Responsibilities

• Lead and support the restaurant team to drive performance and hit targets.
• Train, coach and motivate staff to meet and exceed standards.
• Own daily operations, guest experience and KPIs.
• Oversee rostering, stock, and administrative tasks to keep the restaurant running smoothly.
• Create a welcoming, clean and compliant environment for guests and team.

Job description

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead day-to-day operations, drive performance, and deliver an exceptional guest experience. You will foster a strong team, manage schedules and stock, and ensure the restaurant runs smoothly while maintaining brand standards and a welcoming atmosphere.

The role emphasizes coaching and developing staff, achieving targets, and maintaining high operational quality in a fast-paced environment.