Restaurant Team Leader: Elevate Ops & Guest Experience

Splendid Hospitality; Billingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Staff discount

Healthcare

Progression opportunities

Free meals

Job summary

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure guests receive an exceptional experience. You will coach your team and own the guest journey from start to finish.

You’ll manage KPIs, rosters and stock, uphold brand standards, and cultivate a welcoming, high-energy environment where colleagues feel valued and guests keep coming back. This role is full-time and on-site at our restaurant.

Qualifications

• Experience leading teams in fast-paced environments.
• Strong people skills with the ability to coach and motivate.
• Able to manage day-to-day operations and maintain standards.

Responsibilities

• Lead daily restaurant operations and drive performance.
• Train, coach and motivate the crew to meet and exceed standards.
• Own KPIs, scheduling, and stock control to ensure smooth shifts.
• Ensure guest experience is consistently excellent and welcoming.

Skills

Leadership

People management

Operations

Customer service

Job description

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure guests receive an exceptional experience. You will coach your team and own the guest journey from start to finish.

You’ll manage KPIs, rosters and stock, uphold brand standards, and cultivate a welcoming, high-energy environment where colleagues feel valued and guests keep coming back. This role is full-time and on-site at our restaurant.