Restaurant Operations Lead

JIN XUAN RESTAURANT PTE. LTD.; Penarth, High Street; On-site; GBP 21,000 - 30,000; Full time

Job summary

JIN XUAN RESTAURANT PTE. LTD. seeks a capable candidate to help manage daily F&B operations in a busy setting and to supervise service staff. The role involves coordinating schedules and ensuring high service standards.

You will handle customer inquiries, assist with cashiering and sales reconciliation, monitor stock, and train staff while maintaining hygiene and safety. The Manager’s absence will require taking charge as needed.

Responsibilities

• Assist in managing daily F&B operations.
• Supervise and guide service staff.
• Coordinate staff schedules and manpower deployment.
• Ensure smooth and efficient service operations.
• Maintain high customer service standards.
• Handle customer enquiries, feedback and complaints.
• Assist with cashiering and daily sales reconciliation.
• Monitor stock levels and replenishment.
• Train and coach new and existing staff.
• Ensure cleanliness, food hygiene and workplace safety standards.
• Take charge of operations in the Manager’s absence.
• Perform other duties assigned by Management.
• Working Hours: 6-days work week, including weekend & PH.

Job description

JIN XUAN RESTAURANT PTE. LTD. seeks a capable candidate to help manage daily F&B operations in a busy setting and to supervise service staff. The role involves coordinating schedules and ensuring high service standards.

You will handle customer inquiries, assist with cashiering and sales reconciliation, monitor stock, and train staff while maintaining hygiene and safety. The Manager’s absence will require taking charge as needed.