Restaurant Manager: Lead Teams, Deliver Guest Experience

Dobbies Garden Centres Ltd; Carlisle; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Annual leave entitlements

Store discounts across our network

Dobbies Academy development

Employee wellbeing support

Job summary

Dobbies Garden Centres in Carlisle is seeking a Restaurant Manager to oversee the fast-paced restaurant operation, including kitchen and front of house. You will lead a motivated team, ensuring an exceptional guest experience and strict health and safety compliance.

The role involves budget awareness, stock control, training and coaching, and delivering seasonal in-store events to drive profitability and customer satisfaction. A genuine passion for gardens and service is essential.

Qualifications

• Passion for hospitality with proven experience of restaurant management.
• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
• Proven ability to manage stock controls and strict adherence to health & safety regulations.
• Ability to identify training needs and coach all levels to deliver first-class customer experience and safe centre environment.
• Adaptability to changing priorities, workload and new regulations or requirements.
• Positivity managing change and leading the team through each season with care and motivation.
• Demonstrates our values—one team, getting better everyday, smiling, living gardens and making it work for customers.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
• Lead an engaged team, focused on delivering a great customer experience
• Ensure strict compliance with health and safety regulations at all times
• Effective stock management controls, to ensure wastage is minimised
• Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
• Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
• Work as part of the overall Garden Centre Management team to deliver a safe working enviroment, commercially successful store and a great place to work for our colleagues

Skills

Restaurant management

Team leadership

Budget & profitability

Health & safety compliance

Stock control

Training & coaching

Customer service excellence

Job description

Dobbies Garden Centres in Carlisle is seeking a Restaurant Manager to oversee the fast-paced restaurant operation, including kitchen and front of house. You will lead a motivated team, ensuring an exceptional guest experience and strict health and safety compliance.

The role involves budget awareness, stock control, training and coaching, and delivering seasonal in-store events to drive profitability and customer satisfaction. A genuine passion for gardens and service is essential.