Kitchen Manager: Lead Service, Hygiene & Growth

Dobbies Garden Centres; Lisburn; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

Employee discounts

Access to Stream – earnings advances

Retail Trust support

Dobbies Academy development

Thriving team culture

Job summary

Dobbies Garden Centres is seeking an experienced Kitchen Manager to lead a kitchen team and deliver excellent customer service across our restaurant operations. You will ensure food quality, hygiene and compliance while driving profitability and seasonal performance.

The role emphasizes coaching, training and enabling a positive, fast-paced work environment aligned with our values and customer-first approach.

Qualifications

• Experience in food service alongside management experience.
• Coaching and training all levels to deliver excellent customer experience and safe store environment.
• Understanding budgets and profitability through sales and improved ways of working.
• Adaptability to changing priorities, workload and regulations.

Responsibilities

• Lead kitchen team to deliver efficient service within budget and compliant.
• Ensure meals are presented to a high standard and served on time.
• Maintain a fully compliant kitchen with health, safety and hygiene standards.
• Inspire the team to deliver the best food service and customer experience.
• Create a fun, productive environment with development opportunities for the team.

Skills

Food service management

Leadership experience

Commercial awareness

Coaching & training

Adaptability

Change management

Customer service focus

Job description

Dobbies Garden Centres is seeking an experienced Kitchen Manager to lead a kitchen team and deliver excellent customer service across our restaurant operations. You will ensure food quality, hygiene and compliance while driving profitability and seasonal performance.

The role emphasizes coaching, training and enabling a positive, fast-paced work environment aligned with our values and customer-first approach.