Restaurant Manager: Lead Team, Elevate Guest Experience

Haven; United Kingdom; Remote; GBP 30,000 - 42,000; Full time

Job summary

Haven is seeking a Restaurant Manager to lead our front-of-house team. You will drive outstanding service and memorable dining experiences for every guest while upholding Haven standards in a fast-paced environment.

You will manage performance, scheduling, budgets, and compliance, providing coaching and growth opportunities. This hands-on role emphasizes safety, guest satisfaction, and delivering exceptional service every day.

Qualifications

• Proven experience in roles such as Restaurant Manager or similar leadership positions.
• Strong leadership, communication and customer service skills.
• Experience with budgeting/financial management and health & safety knowledge.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Performance Management: Monitor performance, provide coaching and conduct reviews.
• Resource Management: Schedule staff, manage budgets and resources for efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and policies.
• Problem Solving: Resolve operational issues quickly to keep day-to-day running smooth.
• Training and Development: Support team development through ongoing training and mentoring.

Skills

Leadership

Communication

Detail-oriented

Customer service

Problem solving

Health & safety

Organization

Budgeting

Job description

Haven is seeking a Restaurant Manager to lead our front-of-house team. You will drive outstanding service and memorable dining experiences for every guest while upholding Haven standards in a fast-paced environment.

You will manage performance, scheduling, budgets, and compliance, providing coaching and growth opportunities. This hands-on role emphasizes safety, guest satisfaction, and delivering exceptional service every day.