Kitchen Team Manager: Lead, Elevate Service + 10% Bonus

Haven; England; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to Haven facilities

Savings at national brands and Retaile

Job summary

Haven is seeking a Kitchen Team Manager to lead a busy kitchen, directing a team with passion and ensuring top-quality meals and service for guests. This hands-on role involves budgeting, resource management, and maintaining safety and brand standards across shifts.

You will drive continuous improvements, mentor staff, and ensure exceptional dining experiences while working evenings, weekends, and holidays as needed. A supportive team environment and career development are offered.

Qualifications

• Proven experience leading large kitchen teams in senior roles.
• Level 3 Food Hygiene Qualification desirable.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organizational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Monitor performance, provide coaching, and conduct reviews.
• Oversee team scheduling, budgets, and resources for efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly to keep day-to-day running smooth.
• Support training and development through ongoing mentoring and growth opportunities.

Skills

Team Leadership

Communication Skills

Health and Safety Regulations

Budgeting

Multitasking

Customer Service

Education

Level 3 Food Hygiene Qualification

Job description

Haven is seeking a Kitchen Team Manager to lead a busy kitchen, directing a team with passion and ensuring top-quality meals and service for guests. This hands-on role involves budgeting, resource management, and maintaining safety and brand standards across shifts.

You will drive continuous improvements, mentor staff, and ensure exceptional dining experiences while working evenings, weekends, and holidays as needed. A supportive team environment and career development are offered.