Lead Restaurant Manager - Elevate Guest Experience

Leisure Employment Services; Reighton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Employee discounts

Job summary

Haven is seeking a Restaurant Manager to lead a dynamic team in delivering exceptional dining experiences. You will drive service quality, guest satisfaction, and operational efficiency across shifts.

Join a busy hospitality operation with opportunities for career development, fully funded qualifications, and team perks. The role requires strong leadership, communication, and a keen eye for detail to maintain Haven's high standards.

Qualifications

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager or similar leadership positions.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Monitor performance, provide feedback, coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and standards.
• Resolve operational issues quickly to maintain smooth daily running.
• Support team development through training, mentoring, and growth opportunities.

Skills

Leadership

Communication

Customer Service

Budgeting

Health & Safety

Job description

Haven is seeking a Restaurant Manager to lead a dynamic team in delivering exceptional dining experiences. You will drive service quality, guest satisfaction, and operational efficiency across shifts.

Join a busy hospitality operation with opportunities for career development, fully funded qualifications, and team perks. The role requires strong leadership, communication, and a keen eye for detail to maintain Haven's high standards.