Restaurant Manager

Haven; United Kingdom; Remote; GBP 35,000 - 45,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts Haven Holidays

20% in-store discounts

Free access to facilities

Savings at national brands

Job summary

Haven Restaurant seeks a Restaurant Manager to lead the front-of-house team, deliver outstanding service, and create memorable dining experiences for every guest. You will inspire your team with clear direction, motivate peak performance, and stay hands-on with day-to-day operations.

Responsibilities include team scheduling, budgeting, and resource management, while maintaining health and safety compliance and company standards.

Qualifications

• Proven experience in Restaurant/General Manager or Front of House leadership.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Experience in budgeting and financial management.
• Knowledge of health and safety regulations.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure all operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Support team development through ongoing training, mentoring, and creating growth opportunities.

Skills

Team leadership

Budgeting

Financial management

Customer service

Health & safety

Communication

Problem solving

Time management

Tools

POS system

Budgeting tools

Job description

**Position:** Restaurant Manager **Type:** Full-Time / Permanent **Bonus:** Up to 10% Annual Bonus Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest. As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. **Key Responsibilities** Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. **Requirements** - Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention to detail. - Exceptional customer service and problem-solving abilities. - Knowledge of health and safety regulations. - Strong organisational and multitasking skills. - Experience in budgeting and financial management. - Flexibility to work evenings, weekends, and holidays. INDMG **What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!