Restaurant Manager — Lead Service & Team Excellence

Ivy Restaurants Ltd; Winchester; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Variable tronc

Staff discount

Gift voucher

Career development

Job summary

The Ivy Collection in the United Kingdom is seeking a confident Restaurant Manager to lead front-of-house operations with warmth and professionalism. This role offers a dynamic, supportive team and the chance to uphold the brand’s renowned dining experience.

You will manage a proactive front-of-house team, drive guest satisfaction, and ensure service standards align with The Ivy Collection’s expectations across our restaurants.

Qualifications

• You have 2+ years in a restaurant management role.
• You can oversee a team of managers and front-of-house operations.
• You deliver exceptional service and handle busy periods with composure.
• You communicate clearly in English.

Responsibilities

• Provide friendly, courteous service to the highest standards.
• Lead and develop a cohesive front-of-house team.
• Foster a learning culture and recognise staff performance.
• Ensure guest requests are handled promptly and professionally.
• Review guest feedback and drive improvements.

Skills

Staff management

Guest service

Team leadership

English fluency

Job description

The Ivy Collection in the United Kingdom is seeking a confident Restaurant Manager to lead front-of-house operations with warmth and professionalism. This role offers a dynamic, supportive team and the chance to uphold the brand’s renowned dining experience.

You will manage a proactive front-of-house team, drive guest satisfaction, and ensure service standards align with The Ivy Collection’s expectations across our restaurants.