Restaurant Manager | Lead Service Excellence & Team Growth

Ivy Restaurants Ltd; Windsor; Remote; GBP 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Staff discount 50%

Career development and training

Free staff meals

Extra holidays for length of service

Discounts on retailers and more

Zusammenfassung

The Ivy Collection is recruiting a Restaurant Manager to lead front-of-house operations, ensuring top-tier guest experiences across our venues. You will oversee a vibrant team, foster a culture of development, and maintain service standards during busy periods.

Join a dynamic, supportive team within a beloved UK restaurant brand, with benefits and ongoing career development opportunities.

Qualifikationen

• 2 years+ experience in this position.
• Oversee and support a team of managers and front of house.
• Delight guests with exceptional service, even under pressure.
• Excellent English language skills.

Aufgaben

• Provide friendly, courteous, and professional service at all times to the highest standards.
• Build and maintain an efficient team of employees, driving the team towards business objectives.
• Develop a learning culture and ensure all team members feel valued and rewarded.
• Manage all employees in line with agreed skills and standards, with regular feedback and appraisals.
• Ensure all guest requests and queries are responded to promptly and effectively.
• Analyse Mystery Diner reports and communicate improvements to the team.

Kenntnisse

Team management

Customer service

English proficiency

Front of house operations

Jobbeschreibung

The Ivy Collection is recruiting a Restaurant Manager to lead front-of-house operations, ensuring top-tier guest experiences across our venues. You will oversee a vibrant team, foster a culture of development, and maintain service standards during busy periods.

Join a dynamic, supportive team within a beloved UK restaurant brand, with benefits and ongoing career development opportunities.