Restaurant Manager - Elevate Service & Team Culture

Ivy Restaurants Ltd; Shirrell Heath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Staff discount 50%

Gift voucher

Career development

Free staff meals

Extra holiday allowance

Discounts across retailers

Job summary

The Ivy Collection is seeking a confident Restaurant Manager to lead front-of-house operations across our renowned venues. You will deliver friendly, courteous, and professional service to the highest standards, while driving team performance and guest satisfaction.

You will oversee a skilled team, mentor managers, handle busy service, and ensure English language excellence in all guest interactions. The role offers career development and a generous staff discount scheme across all sites.

Qualifications

• Proven experience in a leadership role in hospitality.
• Exceptional guest service standards and problem-solving abilities.
• Excellent command of English, written and spoken.

Responsibilities

• Deliver friendly, courteous, and professional service at all times.
• Lead and develop a high-performing front-of-house team.
• Maintain the highest standards of guest experience and brand integrity.
• Manage shifts, delegate tasks, and ensure smooth service during peak times.
• Monitor guest feedback and drive continuous improvements.
• Uphold The Ivy brand values and service protocols.

Skills

People leadership

Guest service

English fluency

Job description

The Ivy Collection is seeking a confident Restaurant Manager to lead front-of-house operations across our renowned venues. You will deliver friendly, courteous, and professional service to the highest standards, while driving team performance and guest satisfaction.

You will oversee a skilled team, mentor managers, handle busy service, and ensure English language excellence in all guest interactions. The role offers career development and a generous staff discount scheme across all sites.