Senior Receptionist: Lead Front Desk & Guest Experience

Ivy Restaurants Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Extra holiday after 5 years

Staff discount 50%

Gift voucher

Refer a friend bonus

Retail discounts

Guaranteed 20 hours

Job summary

The Ivy Collection in the United Kingdom seeks a Senior Receptionist to uphold a warm, professional first impression at a flagship restaurant. You will assist the Reception Manager to create an efficient, happy front-of-house team and lead other receptionists with consistent service standards.

You’ll need strong English language skills, a passion for guest care, and a proactive, team‑oriented approach to hospitality. The role offers growth within a beloved, brand‑leading restaurant group.

Qualifications

• Experience in guest-facing roles is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and warm, welcoming demeanour.

Responsibilities

• Ensure guests receive a positive, warm first impression.
• Assist Reception Manager in running the department effectively.
• Supervise receptionists and maintain service standards.

Skills

Charismatic

Excellent English

Job description

The Ivy Collection in the United Kingdom seeks a Senior Receptionist to uphold a warm, professional first impression at a flagship restaurant. You will assist the Reception Manager to create an efficient, happy front-of-house team and lead other receptionists with consistent service standards.

You’ll need strong English language skills, a passion for guest care, and a proactive, team‑oriented approach to hospitality. The role offers growth within a beloved, brand‑leading restaurant group.