Assistant Restaurant Manager - Lead Service Excellence

Ivy Restaurants Ltd; Exeter; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Industry pay

50% staff discount

Gift voucher to dine

Career Development and Training

Free food and drinks during shifts

Extra holiday allowance up to 5 days

Retail discounts

Job summary

The Ivy Collection in Exeter is seeking an Assistant Restaurant Manager to lead floor operations in a fast-paced, high-volume setting. You will ensure smooth service, maintain brand standards, and deliver warm, professional guest experiences.

The role requires 2+ years in a similar role, exceptional English, and a team-focused attitude. You will be rewarded with competitive pay, a 50% staff dining discount, and opportunities for career development and training.

Qualifications

• 2+ years of experience in this position.
• Love to wow guests with exceptional service.
• Excellent English language skills.
• Team player with friendly, professional demeanor.
• Charisma and flair that elevates guest experiences.

Responsibilities

• Manage floor operations in a fast-paced, high-volume restaurant.
• Ensure efficient service flow and uphold service standards.
• Provide friendly, courteous, and professional service at all times.
• Lead, coach, and appraise staff according to defined skills and standards.
• Adhere to all food safety and quality regulations.

Skills

People management

Customer service

Excellent English

Team player

Charisma and flair

Job description

The Ivy Collection in Exeter is seeking an Assistant Restaurant Manager to lead floor operations in a fast-paced, high-volume setting. You will ensure smooth service, maintain brand standards, and deliver warm, professional guest experiences.

The role requires 2+ years in a similar role, exceptional English, and a team-focused attitude. You will be rewarded with competitive pay, a 50% staff dining discount, and opportunities for career development and training.