Guest Experience Lead — Assistant Restaurant Manager

Ivy Restaurants Ltd; Cheltenham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Staff discount 50%

Career development and training

Free staff meals

Additional holidays after Q years

Job summary

The Ivy Collection in the United Kingdom is seeking an enthusiastic Assistant Restaurant Manager to join our vibrant, high‑volume team. You will oversee floor operations, maintain service standards, and deliver friendly, professional guest experiences during peak periods.

You'll lead a team in a fast-paced setting, ensure food safety compliance, and support career development through training and feedback. We offer competitive pay, staff discounts, holiday allowances, and opportunities to

Qualifications

• 2+ years of experience in this position.
• Love to wow guests with exceptional service.
• Excellent English language skills.
• Team player with friendly, professional demeanor and charisma.

Responsibilities

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service while upholding our service standards.
• Provide friendly, courteous, and professional service at all times.
• Manage employees with regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

Skills

Excellent English

Team player

Charismatic and professional

Guest service focus

Job description

The Ivy Collection in the United Kingdom is seeking an enthusiastic Assistant Restaurant Manager to join our vibrant, high‑volume team. You will oversee floor operations, maintain service standards, and deliver friendly, professional guest experiences during peak periods.

You'll lead a team in a fast-paced setting, ensure food safety compliance, and support career development through training and feedback. We offer competitive pay, staff discounts, holiday allowances, and opportunities to