Restaurant Manager: Lead Guest Experience & Growth

GAUCHO; Greater London; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Food discount 50%

Referral bonus

Incentives and rewards

Industry apprenticeship programs

Cycle to work scheme

Career development and training

GAUCHO Academy training

28 paid holidays + buy options

Job summary

GAUCHO is seeking an experienced Restaurant Manager to join the Head Office team. You will be fully accountable for the restaurant’s guest experience, finance, sales growth, legal compliance and team development FOH, working with senior managers to ensure smooth operations across finance, product and people.

You will drive budget attainment, oversee training, brand standards and local initiatives, while maintaining high guest satisfaction and audit results.

Qualifications

• Proven leadership and team management experience.
• Strong communication and guest-facing skills.
• In-depth knowledge of the hospitality industry.
• WSET Level 2 desirable.
• Passion for hospitality excellence.

Responsibilities

• Collaborate with General Manager to beat budget and drive top-line sales.
• Oversee team objectives and development plans, and execute succession planning.
• Promote GAUCHO culture and educate hourly team members.
• Ensure compliant, well-trained staff with high audit scores.
• Support local initiatives and advertising for the brand.

Skills

Leadership

Communication

Team management

Hospitality knowledge

Wine knowledge

Job description

GAUCHO is seeking an experienced Restaurant Manager to join the Head Office team. You will be fully accountable for the restaurant’s guest experience, finance, sales growth, legal compliance and team development FOH, working with senior managers to ensure smooth operations across finance, product and people.

You will drive budget attainment, oversee training, brand standards and local initiatives, while maintaining high guest satisfaction and audit results.