Restaurant Manager: Guest Experience & Growth Leader

Fire & Vine Hospitality; Birmingham; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Food discounts

Bonuses

Incentives

Cycle to work

Career development

Gaucho Academy training

Paid holidays

Job summary

GAUCHO Birmingham is seeking an experienced Restaurant Manager to lead our front-of-house team and drive guest experience, sales and compliance. You will work with the General Manager to beat the budget, develop hourly staff, and uphold Gaucho's standards across service, quality and safety.

The role offers strong career development, industry training, and benefits including food discounts, bonuses and cycle-to-work schemes as part of our commitment to recognition and staff wellbeing.

Qualifications

• Excellent communicator and inspirational leader.
• Evidence of managing a team of people.
• In-depth knowledge of the hospitality industry.
• WSET Level 2 desirable.

Responsibilities

• Work with the General Manager to execute plans to beat the budget and drive top-line sales.
• Oversee team objectives and development plans; implement succession planning.
• Inspire, guide and educate hourly team members to Gaucho standards.
• Ensure a fully trained team compliant with quality and safety audits (shield and food).
• Support the General Manager with local initiatives and advertising.
• Enforce brand standards to ensure strong guest feedback and mystery diner results.

Skills

Communication skills

Team leadership

Hospitality knowledge

WSET Level 2

Passion for hospitality

Job description

GAUCHO Birmingham is seeking an experienced Restaurant Manager to lead our front-of-house team and drive guest experience, sales and compliance. You will work with the General Manager to beat the budget, develop hourly staff, and uphold Gaucho's standards across service, quality and safety.

The role offers strong career development, industry training, and benefits including food discounts, bonuses and cycle-to-work schemes as part of our commitment to recognition and staff wellbeing.