Restaurant Manager - Lead from the Floor, Mediterranean

Hiddenwell; Burton upon Trent; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Hiddenwell is opening a brand-new Mediterranean-inspired restaurant at Hoar Cross Hall. You will lead the day-to-day restaurant operation, ensuring exceptional food, confident service and genuine hospitality across every service.

You will be hands-on on the floor, guiding your team, delivering memorable guest moments and maintaining high standards of guest experience from welcome to farewell.

Qualifications

• Proven experience managing a quality restaurant operation, ideally within premium casual dining, destination dining or high-end hospitality.
• A genuine passion for guest service and the ability to deliver warm, intuitive and elevated hospitality.
• A hands-on leadership style, with the confidence to inspire, develop and motivate a team.
• Strong food and beverage knowledge, with an appreciation of Mediterranean cuisine and the ability to engage guests through knowledgeable recommendations.
• Excellent operational and commercial awareness, including labour management, cost control and driving restaurant performance.
• Confidence in managing guest feedback, resolving challenges and maintaining consistently high standards.
• A positive, energetic personality, excellent communication skills and a genuine desire to help build something special.

Responsibilities

• Lead from the floor and set the pace for service.
• Oversee the guest journey and ensure service quality throughout peak periods.
• Lead pre-service briefings, develop the team and maintain high standards of hospitality.
• Resolve guest issues promptly and turn good experiences into memorable ones.

Job description

Hiddenwell is opening a brand-new Mediterranean-inspired restaurant at Hoar Cross Hall. You will lead the day-to-day restaurant operation, ensuring exceptional food, confident service and genuine hospitality across every service.

You will be hands-on on the floor, guiding your team, delivering memorable guest moments and maintaining high standards of guest experience from welcome to farewell.