Restaurant Host

Foxhills Club & Resort; Ottershaw; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Enhanced sick pay

Career development

Staff discounts on dining

Gym access

Annual staff party

Anniversary stay

Birthday breakfast

Free parking

Job summary

Foxhills Collection in Ottershaw, Surrey, is seeking a friendly Host/Hostess to welcome guests, guide them to tables, and support smooth service in a luxurious setting.

The role requires flexibility for full-time or part-time shifts, including evenings, weekends, and holidays. A passion for hospitality and guest satisfaction is essential, with training provided where needed.

Qualifications

• Customer service experience preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends and holidays.
• Genuine passion for hospitality and guest experiences.

Responsibilities

• Welcome guests with a warm and friendly demeanor upon arrival.
• Escort guests to their tables and provide menus.
• Manage reservations and seating arrangements to ensure efficient table turnover.
• Communicate effectively with guests and restaurant staff to accommodate special requests or preferences.
• Monitor the dining room and assist with maintaining cleanliness and ambiance.
• Provide information about the restaurant, menu items, and special promotions.

Skills

Customer service

Communication

Interpersonal skills

Hospitality

Job description

Job Vacancy: Host/Hostess at Foxhills Collection

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. Here is the role you could play.

Position:

Host/Hostess

Location:

Foxhills Club & Resort, Ottershaw, Surrey

Type:

Full-time/Part-time

About Us

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities

• Welcome guests with a warm and friendly demeanor upon their arrival
• Escort guests to their tables and provide menus
• Manage reservations and seating arrangements to ensure efficient table turnover
• Communicate effectively with guests and restaurant staff to accommodate special requests or preferences
• Monitor the dining room and assist with maintaining cleanliness and ambiance
• Provide information about the restaurant, menu items, and special promotions

Requirements

• Previous experience in a customer service role preferred but not required; training will be provided
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexibility to work shifts including evenings, weekends, and holidays
• A genuine passion for providing exceptional hospitality and creating memorable guest experiences

Benefits

• Competitive salary package
• Company pension scheme - People's Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay - a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast - a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK