Restaurant Host

Foxhills; Chertsey; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Company pension scheme

Enhanced Sick Pay

Career development

Country Club Membership

Staff dining discounts

Employee discounts platform

Job summary

Foxhills Collection in Ottershaw, Surrey, is seeking a Host/Hostess to warmly welcome guests, escort them to tables and assist with seating and reservations. The role suits those with a passion for hospitality and strong people skills, with shifts including evenings, weekends, and holidays.

You will be part of a premium venue offering excellent dining and guest experiences, with training provided and opportunities for progression within the team.

Qualifications

• Experience in customer service preferred but not required; training provided.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed in a fast-paced environment.
• Strong organizational skills.
• Flexibility to work shifts including evenings, weekends, and holidays.
• A genuine passion for providing exceptional hospitality and creating memorable guest experiences.

Responsibilities

• Welcome guests with a warm and friendly demeanor upon arrival.
• Escort guests to tables and provide menus.
• Manage reservations and seating arrangements for efficient turnover.
• Communicate with guests and staff to accommodate special requests.
• Monitor dining room and assist with cleanliness and ambiance.
• Provide information about the restaurant, menu items, and promotions.

Skills

Customer service

Communication

Interpersonal skills

Organization

Flexibility

Hospitality

Job description

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. Here is the role you could play.

Job Vacancy: Host/Hostess at Foxhills Collection

Are you a warm and welcoming individual with a passion for providing exceptional hospitality? Foxhills Collection is currently seeking friendly and enthusiastic individuals to join our team as Hosts/Hostesses at our prestigious establishment.

Position: Host/Hostess
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time/Part-time

About Us

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities

• Welcome guests with a warm and friendly demeanor upon their arrival
• Escort guests to their tables and provide menus
• Manage reservations and seating arrangements to ensure efficient table turnover
• Communicate effectively with guests and restaurant staff to accommodate special requests or preferences
• Monitor the dining room and assist with maintaining cleanliness and ambiance
• Provide information about the restaurant, menu items, and special promotions

Requirements

• Previous experience in a customer service role preferred but not required; training will be provided
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in a fast-paced environment
• Strong organizational skills and attention to detail
• Flexibility to work shifts including evenings, weekends, and holidays
• A genuine passion for providing exceptional hospitality and creating memorable guest experiences

Benefits

• Competitive salary package
• Company pension scheme – People’s Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK