Restaurant Guest Experience & Sales Advisor

Dobbies Garden Centres; Brighton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Annual leave

Staff discount

Earnings access

Wellbeing support

Dobbies Academy

Job summary

Dobbies Garden Centres is seeking Restaurant Customer Advisors to deliver a warm, efficient customer experience across our restaurants. You will help customers, handle transactions, support dietary needs, and contribute to a welcoming, tidy store environment.

This role suits team players who are passionate about hospitality, eager to learn, and able to work in a busy store. Full-time, on-site positions with benefits including holiday entitlement and staff discounts.

Qualifications

• Experience in customer-facing roles in hospitality.
• Able to thrive in a busy, fast-paced environment.
• Excellent communication and product knowledge.
• Friendly, punctual and well-presented.

Responsibilities

• Assist customers with transactions across the store.
• Promote Dobbies Club membership to drive sales.
• Answer queries with product knowledge, including allergies/dietary needs.
• Maintain cleanliness and upkeep of the store.
• Assist on shopfloor and other areas as required.

Skills

Customer service

Hospitality

Team player

Punctual

Willingness to learn

Job description

Dobbies Garden Centres is seeking Restaurant Customer Advisors to deliver a warm, efficient customer experience across our restaurants. You will help customers, handle transactions, support dietary needs, and contribute to a welcoming, tidy store environment.

This role suits team players who are passionate about hospitality, eager to learn, and able to work in a busy store. Full-time, on-site positions with benefits including holiday entitlement and staff discounts.