Restaurant GM: Lead, Grow & Deliver Great Guest Experiences

KFC; Rotherham; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken

Staff discount

Gym discounts

Cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom to lead a high-performing team and own the guest experience. You will drive performance, culture, and standards while ensuring profitability and compliance in a busy restaurant environment.

The role requires strong leadership, frontline decision-making and a passion for coaching teams to deliver consistent, high-quality service to every guest.

Qualifications

• Leading teams in a fast-paced hospitality environment.
• Proven ability to drive guest satisfaction and profitability.
• Strong track record of coaching and developing talent.
• Comfort with budgets, costs and compliance requirements.

Responsibilities

• Lead the restaurant with ownership of performance, culture and standards.
• Build and empower a high-performing leadership team through coaching and delegation.
• Attract, develop and promote talent with clear progression paths.
• Set priorities, manage labour and stock efficiently to run smoothly.
• Deliver fast, friendly, consistent guest experiences and resolve issues professionally.

Skills

Leadership

People management

KPI awareness

Operational excellence

Customer focus

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom to lead a high-performing team and own the guest experience. You will drive performance, culture, and standards while ensuring profitability and compliance in a busy restaurant environment.

The role requires strong leadership, frontline decision-making and a passion for coaching teams to deliver consistent, high-quality service to every guest.