Restaurant GM: Lead People, Performance & Guest Experience

Harri; Durkar; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, own performance, people, culture and results, and ensure brilliant guest experiences while building a high performing team.

You’ll drive operations, customer service, and profitability, coach leaders, and shape the future of the restaurant with change and data-driven improvement. Join a brand that values authenticity and growth.

Qualifications

• Leadership required: lead from the front, take ownership of performance and culture.
• Strong guest focus and commercial awareness.
• Calm under pressure and ability to drive results.

Responsibilities

• Lead restaurant operations and people, delivering brilliant guest experiences.
• Build and coach a high-performing leadership team with clear development paths.
• Recruit and develop talent, creating progression opportunities.
• Set priorities, manage labour and stock, and uphold high standards.
• Drive fast, friendly, and consistent service and resolve guest concerns.

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, own performance, people, culture and results, and ensure brilliant guest experiences while building a high performing team.

You’ll drive operations, customer service, and profitability, coach leaders, and shape the future of the restaurant with change and data-driven improvement. Join a brand that values authenticity and growth.