Restaurant GM: Lead High-Performance Guest Experience

Kentucky Fried Chicken (KFC); Newtown; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager who can lead from the front, own performance, culture and results, and ensure brilliant guest experiences while building a high performing team.

You will recruit, coach and develop leaders, manage operations, labour and stock, and drive profitability while upholding the brand's values. We welcome diverse talent and support your growth on a clear career path.

Qualifications

• Proven experience leading a restaurant or similar operation.
• Strong people management and coaching skills.
• Commercial awareness with focus on KPIs and costs.

Responsibilities

• Lead the restaurant, ownership of performance, culture, and results.
• Build and lead a high performing leadership team with coaching and delegation.
• Attract and develop great people, recruit diverse talent and create clear progression pathways.
• Set clear priorities, maintain operational standards, and plan labour and stock effectively.
• Deliver great guest experiences with fast, friendly service and resolve concerns.
• Lead through change with Area Coach to drive long-term business success.

Skills

People management

Guest service

Operational leadership

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager who can lead from the front, own performance, culture and results, and ensure brilliant guest experiences while building a high performing team.

You will recruit, coach and develop leaders, manage operations, labour and stock, and drive profitability while upholding the brand's values. We welcome diverse talent and support your growth on a clear career path.