Restaurant GM: Lead Team, Drive Results, Delight Guests

KFC; Kinsley; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, owning performance, people, culture and guest experiences. You willshape a high-performing team and ensure standards are consistently met to deliver brilliant customer service.

This role requires strategic thinking, operational excellence and the ability to drive long-term business success with support from the Area Coach.

Qualifications

• Experience leading a restaurant or fast-service team and driving guest satisfaction.
• Strong people management and communication skills with a focus on results.
• Commercially aware with ability to manage KPIs, costs and profitability.

Responsibilities

• Lead from the front and own restaurant performance, culture, and standards.
• Build and coach a high-performing leadership team with regular feedback.
• Attract and develop staff, foster progression and development pathways.
• Ensure smooth daily operations by planning labour, stock, and processes.
• Deliver exceptional guest experiences with fast, friendly, and consistent service.

Skills

People management

Leadership

Guest experience focus

Operational excellence

KPI & cost control

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, owning performance, people, culture and guest experiences. You willshape a high-performing team and ensure standards are consistently met to deliver brilliant customer service.

This role requires strategic thinking, operational excellence and the ability to drive long-term business success with support from the Area Coach.