Restaurant GM: Lead People, Service & Profit

KFC Bootle - Stanley Road; Sefton; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips per shift

Staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom to lead from the front, owning performance, culture and results in a busy, guest-focused environment.

You will build and coach a high-performing leadership team, recruit and develop talent, and drive operational excellence across labour, stock and guest service. This role offers strong career progression and a focus on delivering outstanding customer experiences.

Qualifications

• Experience leading a restaurant team with accountability for performance and culture.
• Ability to recruit, develop and motivate staff across levels.
• Strong understanding of KPIs, costs and profitability.
• Comfort with fast-paced, guest-focused environments.

Responsibilities

• Lead the restaurant with ownership of performance, culture and standards.
• Build and develop a high-performing leadership team through coaching and delegation.
• Attract and nurture talent, creating clear development pathways for the team.
• Set priorities, plan labour and stock, and maintain high operational standards.
• Deliver fast, friendly and consistent guest experiences and resolve issues professionally.
• Lead the restaurant through change and work with Area Coach on long-term growth.

Skills

Leadership

People management

Coaching & feedback

Talent attraction

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom to lead from the front, owning performance, culture and results in a busy, guest-focused environment.

You will build and coach a high-performing leadership team, recruit and develop talent, and drive operational excellence across labour, stock and guest service. This role offers strong career progression and a focus on delivering outstanding customer experiences.