Restaurant GM: Lead a Winning Team & Guest Experience

Iceking Restaurants; Greater London; On-site; GBP 65,000 - 86,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra Holiday

Life Assurance

Free Chicken & Chips

Staff Discount 25%

Gym Discounts

High Street Perks

Wellbeing Support

Job summary

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, own performance, people, culture and results, and deliver brilliant guest experiences with a high performing team.

You will build a strong leadership team, coach and develop staff, recruit diverse talent, set clear priorities, manage labour and stock, and empower your team to resolve guest concerns professionally.

Qualifications

• Lead from the front with strong leadership and decision-making.
• Build trust and handle tough conversations effectively.
• Run a compliant operation while focusing on guest experience.
• Be commercially aware with KPIs, costs and profitability.
• Stay calm under pressure in fast-paced environments.
• Show genuine care for people, food and doing the right thing.

Responsibilities

• Lead the restaurant, owning performance, culture and standards.
• Develop a high performing leadership team through coaching.
• Recruit diverse talent and create clear progression paths.
• Set priorities, plan labour and stock, and remove barriers.
• Deliver fast, friendly, and consistent guest experiences.
• Drive long-term business success with a future-focused mindset.

Skills

Leadership

People management

Commercial awareness

KPI management

Job description

KFC in the United Kingdom is seeking a Restaurant General Manager to lead from the front, own performance, people, culture and results, and deliver brilliant guest experiences with a high performing team.

You will build a strong leadership team, coach and develop staff, recruit diverse talent, set clear priorities, manage labour and stock, and empower your team to resolve guest concerns professionally.