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A leading hospitality staffing company in Greater London is seeking a General Manager to oversee the daily operations of a busy established restaurant and food hall. Responsibilities include managing staff, ensuring high standards of food quality and service, and developing menu ideas. The ideal candidate will have proven experience in restaurant management, excellent customer service skills, and the ability to lead and motivate a team. This position offers a full-time role with day-time hours and a competitive salary.
General Manager, established Restaurant & Food Hall. Main focus overseeing F& χαρακτηρ;B outlets along with strategy to develop the site over the next 2 years. Busy site with strong reputation locally. Day time hours. 40 hours working 5 days out of 7.
Oversee the daily running of the café / restaurant and newly built Orangery that combined seat IRO 110 including breakfast and lunch service.
Staff training and monitoring of three full time and part time.
Manage the front-of-house team, recruiting, training, scheduling, and managing their performance.
Ensure high standards of food quality, presentation, service, hygiene, and safety.
Develop menu ideas (in liaison with the head chef) look at seasonal offers, coffee & cake specials, themed events etc to drive income.
Ensure the restaurant space is always presented to a high standard
Oversea our two small retail departments, monitoring the KPIs
Work as part of the buying / procurement team to maintain fresh, relevant product ranges and displays.
Lead the retail sales team : recruit, train, motivate, set targets, manage performance.
Monitor inventory, stock levels, pricing, margin, shrinkage / waste, seasonal transitions, send time sheets for staff to HO .
Collaborate with marketing / promotions to support seasonal campaigns, events and cross-promotion between restaurant and retail.
Making sure that the events are staffed up accordingly.