Restaurant General Manager

Lord Accounting & Finance Ltd; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

A dynamic QSR brand in Birmingham is seeking a Restaurant General Manager to oversee a flagship store. This role requires an individual who can manage high footfall, develop a high-performing team, and maintain exceptional operational standards. Ideal candidates will have experience in a fast-paced QSR environment, demonstrating strong leadership, financial acumen, and a passion for customer service. You will thrive on creating a motivated team culture that delivers exceptional guest experiences while driving profitability.

Qualifications

• Experience managing a flagship store in a high-volume QSR or fast-casual brand.
• Ability to lead a large team and maintain high standards.
• Strong commercial instincts and operational focus.

Responsibilities

• Full ownership of a busy, flagship restaurant site.
• Lead, develop, and motivate the team for exceptional service.
• Manage local marketing initiatives and costs effectively.

Skills

Leadership

Team motivation

Operational management

Customer service excellence

Cost control

Job description

Fast-Growing QSR Brand

High-Volume, High-Footfall Site

c. £36,000

Birmingham

Ref: 10214

The Company

Our client is one of the most exciting challenger brands in the QSR space. Fast-paced, relentlessly ambitious and building serious momentum across the UK and internationally. With a mix of franchised and corporate stores, they're scaling hard, raising standards and investing in people, product and operational excellence. This is a brand with energy, attitude and a clear growth plan and one of their flagship, high-volume sites needs a heavyweight operator to lead it.

The Role

As Restaurant General Manager, you'll take full ownership of a flagship store with serious footfall and fast-paced, all-day trade. You'll lead from the front, develop a high-performing team, and make sure the site delivers consistently across speed, quality, service and profitability. You'll understand the rhythms of a busy QSR environment and know how to stay calm, organised and laser-focused even at peak demand. You'll drive local marketing initiatives, manage labour and food costs with precision, maintain brilliant operational standards and create a culture where your team are motivated, proud and delivering exceptional guest experiences.

The Person

You'll be an experienced restaurant or store manager from a high-volume QSR or fast-casual brand, used to managing big teams and relentless footfall. You operate with pace, ownership and commercial instinct. You're the kind of manager who sets high standards, thrives under presssure and can train, motivate and retain a strong team. You understand the balance between people, operations and profit and you never compromise on quality or customer experience.

Ambitious, hands-on, decisive and resilient, you're ready to take on a flagship site and make a real impact in a business that's going places.

How to Apply

If you're looking for a manager role and thrive running a busy restaurant, please apply by clicking the button below, attach your full CV in Word format, and quote reference number 10214.