Respiratory Administrator | East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust; Blackburn; On-site; GBP 32,000 - 39,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a Band 3 Respiratory Administrator to support the Respiratory Department and Chest clinics across ELHT. You will be based primarily at Royal Blackburn Teaching Hospital but will travel to other sites as required to deliver efficient administration for clinical teams.

Key duties include typing, medical terminology, handling confidential information and coordinating clinic lists, referrals and patient records in Cerner.

Qualifications

• Excellent typing and administrative support required.
• Ability to handle confidential information with discretion.
• Strong communication and organisational skills essential.

Responsibilities

• Provide high-quality typing support and admin service to teams.
• Prioritise workload to meet deadlines for medical secretaries and services.
• Book patient appointments and manage clinic lists in a timely manner.
• Handle telephone enquiries with tact and discretion.
• Input, extract and manage data in Cerner and other systems.
• Maintain patient records and ensure confidentiality at all times.
• Assist with notes requests and records retrieval for Health Records.

Skills

Typing

Medical terminology

Confidentiality

Communications

Organisational skills

Tools

Cerner

Microsoft Office

Job description

Respiratory Administrator | East Lancashire Hospitals NHS Trust

An exciting opportunity has arisen for a dynamic and enthusiastic Band 3 respiratory Administrator to work in the Respiratory Department and Chest clinics across ELHT

The successful candidate will be working mainly to deliver the respiratory administration function across East Lancashire. You will be primarily based in Chest Clinic and RAU at Royal Blackburn Teaching hospital but will be expected to travel across all our sites where necessary.

This is an exciting opportunity to be a part of the Respiratory Directorate .The post holder should therefore expect to work across any of the 5 trust sites Including Rossendale, Accrington, Pendle, Blackburn, or Burnley, as required.

The role of the Respiratory Administrator is to provide support to the clinical and diagnostic team with their workload and to develop skills to become one of the team.

This highly responsible role requires competence in word processing, keyboard skills, audio-transcription, medical terminology, communication and organisational skills. An ability to understand the need for and to maintain confidentiality is essential.

MAIN DUTIES

• To provide a high-quality typing support and administrative service to various teams.
• To prioritise administration workload ensuring deadlines are met on a daily basis providing a seamless administration service to the medical secretarial teams.
• Take ownership of current waiting times and escalade if required to the administrative supervisor and Service Manager.
• Manage clinic lists and book patients in a timely manner
• Receive telephone enquiries with tact and discretion and have the ability to deal with these appropriately and in a timely manner.
• Receive, record and prioritise incoming and outgoing post, both paper and electronic, extracting relevant correspondence.
• Produce regular correspondence and documents to meet specific deadlines, using packages which may include Microsoft Office, Word, Excel, Outlook, PowerPoint and in-house computer packages.
• Receiving incoming patient referrals and action them as appropriate.
• Send out patients test results in a timely manner.
• To complete daily attendance and disposals, ensuring correct information is recorded and actioned in a timely manner.
• To be responsible for the reporting of faults appropriately, as directed.
• To be responsible for maintaining adequate stock levels, including receipting deliveries of parcels and equipment.
• To provide general administrative duties e.g. filing, scanning and photocopying.
• Requesting notes from medical records as appropriate.
• Ensure effective communication with all work colleagues, visitors and patients.
• Searching for notes following case note requests from Health Records.
• Be responsible for the upkeep of patients' hospital records via Cerner
• Always maintain confidentiality ensuring that information is only divulged to authorised sources and by appropriate means.
• Input and extract data from patient administration systems (Cerner) and other relevant software programs, which may be Trust-wide or specialty-specific.
• Ensure Department security is maintained.
• Ensure email and phones are checked and answered daily.
• Cancelling/amending outpatient clinics in absences.
• Training and support to the admin team, ensuring competencies
• Attend all mandatory training.

This advert closes on Thursday 29 Oct 2026

Up to £35,626.51 per annum depending on experience