Admin Pathway Team Leader

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 28,000 - 38,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an experienced Admin Pathway Team Leader to support the ImpACT+ community respiratory service. Based at Florence Nightingale Community Hospital, you will lead the admin team and coordinate administrative workflows across clinics, domiciliary visits and virtual MDTs.

You will work closely with clinicians and patients, demonstrate strong leadership and problem-solving skills, and ensure high standards of administrative

Qualifications

• Significant experience in a patient administrative role including outpatients.
• Strong organisational skills with the ability to prioritise workload.
• Experience in line management and people management.
• Excellent communication and relationship skills with clinicians and patients.
• Ability to work independently and as part of a team.
• Experience with hospital administrative systems and Sy1 is desirable.

Responsibilities

• Reviewing, implementing and developing admin protocols and processes.
• Managing administration staff, including involvement in HR processes.
• Supporting in the delivery of training and developing admin teams.
• Collaborative work with clinical and non-clinical colleagues to develop service needs.
• Ensuring admin processes run smoothly across the team.
• Co-ordinating and supporting admin processes within the team.
• Active role in adding clinic ledgers to an electronic patient system.

Skills

Leadership

Communication

Administrative experience

Education

GCSE English

Tools

Sy1

Hospital administrative systems

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Admin Pathway Team Leader

The closing date is 28 October 2026

A fantastic opportunity has arisen for a highly experienced, enthusiastic person to join the the ImpACT+ community respiratory team as a Admin Team Leader.

The ImpACT+ service delivery specialist respiratory services to patients in Southern Derbyshire. Based at the Florence Nightingale Community Hospital we work with Primary and Secondary care to deliver the best possible treatments for patients with chronic respiratory disease. The service works flexibly to provide treatments across a range of satellite clinic locations as well as domiciliary visits and weekly virtual MDT's with Primary care.

The ImpACT+ team is multi disciplinary consisting of Respiratory Consultants, Physiotherapists, Specialist Nurses, Occupational Therapists, Fitness Instructors, Clinical Assistants and Administrators.

You will join an established and valued admin team of Band 3's and Band 2's to support the service by supporting and co-ordinating administrative procedures across the admin team to ensure a highly effective service for patients.

Main duties of the job

You will need to have excellent communication and relationship skills to both work within the admin team and interact with clinicians and patients on a daily basis. You will be a visible a leader and enthusiastic with highly developed problem solving skills.

Your main duties will be:

• Reviewing, Implementing and developing admin protocols and processes.


• Managing our administration staff. Including involvement in HR processes.


• Supporting in the delivery of training and developing our admin teams.


• Collaborative working with both clinical and non clinical colleagues to develop our Service needs


• Ensuring admin process run smoothly across the team.


• Support the delivery of admin processes as needed as part of the team.


• Having an active role in adding clinic ledgers to an electronic patient system


• Co-ordinating and supporting admin processes within the team.

Closing date of applications: 28th October 2026

Interview date: 11th November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development


• On-going support from recruitment to when you join our team and beyond.


• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.


• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.


• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.


• Our hospitals admit an average of 195 emergency patients daily.


• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.


• We are one of only 7 Trusts nationally with more than 50 operating theatres.


• We carry out more than 140 elective procedures each working day.


• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Qualifications

• A good standard of English to O Level/GCSE (A-C grade) or equivalent

Experience

• Significant experience working in a patient administrative role including outpatients


• Good organisational skills and the ability to prioritise workload


• Ability to work independently and as part of a team


• Experience of line management and people management


• Experience of working with Sy1


• Experience of working with hospital administrative systems

Communication

• Evidence of negotiation and persuasive skills

Teamwork

• Experience of working as part of a team


• Experience of leading an admin team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust